free regular post over $60 / Free express over $120

Shipping

We use Australia Post to send out all orders. We ship Australia wide and do not offer international shipping.

 

Shipping Costs

  • Standard shipping to anywhere in Australia - $8
  • Express shipping to anywhere in Australia - $12
  • FREE Standard shipping for orders over $60
  • FREE Express shipping for  orders over $99

 

Shipping & Handling Times

All orders placed before 2pm (Mon-Fri) will be sent on the same day, otherwise it will be sent out on the next business day (also applies to orders made on the weekend or public holidays).

Orders must be paid for before they are processed. If paying by bank deposit then funds need  to clear before goods are sent out.

 

Delivery

Delivery time is dependant on Australia Post. 

See here to calculate delivery times.

All parcels must be signed for on delivery. If you are unable to have someone present on delivery you can make alternative arrangements through Australia Post. 

Lost, Stolen, Damaged parcels

We do our best to ensure your order is securely packaged so it doesn't get damaged during transit. However in the unfortunate event that your parcel is lost or stolen  we will do our best to assist by providing tracking numbers and shipment details, however we will not be held responsible for such events. It is your responsibility to chase this up with Australia Post. 

If you have any further questions about shipping, please email us on shop@vaperwave.com.au